How to fix SCCM Bitlocker prompt for fixed drives

Eswar KonetiSCCMLeave a Comment

This blog post describes how to fix SCCM Bitlocker prompt for fixed drives when integrated the MBAM features with Configuration Manager. Introduction Starting with Configuration Manager 1910 onwards, Bitlocker features that were available in MBAM are now fully integrated into ConfigMgr and allows you to manage the Bitlocker drive encryption (BDE) for your windows clients without requiring any additional tools. From Configuration Manager 2002 onwards, the Bitlocker management feature is no more a pre-release feature. The Bitlocker functionalities that exist in Configuration Manager 1910 onwards, only supports the clients that are on-prem and joined to Active Directory ONLY. You will … Read More

How to help Intune users Using Intune Troubleshooting Portal

Benoit LecoursIntune1 Comment

The Intune troubleshooting portal can be used by Intune administrators to view information about a specific Intune user. It can be used to troubleshoot many problems for example, licensing problem, the devices assigned to a user, details about enrollment issues, compliance issues, app installation failure and much more. The Intune Troubleshooting portal can also give suggested remediation steps to resolve issues. You need at least the  HelpDesk Operator role (RBAC) to use the troubleshooting portal. How to use the Intune Troubleshooting Portal Go to your Azure portal Select Microsoft Intune On the Intune pane, in the Help and Support section, select Troubleshoot On the left, click Select to select a user to troubleshoot … Read More